APC Data Center Expert Support Virtual Machine 1 Year – WMS1YRVM
Overview
WMS1YRVM Features
Data Center Expert Support Virtual Machine 1 Year
The Software Support Contract provides 24×7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each StruxureWare Data Center Expert server appliance and license purchased.
Includes: 1 year contract
- Service warranty certificate
Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date.
- Software upgrades
Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements.
Data Center Expert Features & Benefits
Manageability
Real-Time Monitoring
Immediate visibility to your entire physical infrastructure through centralized, real-time device monitoring and notification enabling quick assessment of events as they occur.
Unified console
Customizable Windows and Linux client application enables instant access to StruxureWare Data Center Expert application from anywhere on the network.
Multi-vendor device support
Extensive multi-vendor support for monitoring networked SNMP devices. Enable visibility of existing SNMP devices through threshold alert notifications, data trending and reporting.
NMS Integration
Integrate SNMP traps into an Enterprise Management System, allowing users to view alerts generated by devices managed by StruxureWare Data Center Expert.
Free text search
Quickly locate devices and alerts through the free search field.
Centralized management
Simplify data center infrastructure management by using a centralized repository accessible from anywhere on the network through a powerful and easy-to-use console application.
Fault notification
Real-time event notification minimizes response times to critical physical infrastructure situations. Enables IT Administrators to reduce mean time to repair, improve efficiency, and maximize uptime.
Alarm filters
Customize the user interface to display devices in critical, warning or normal device statuses.
Adaptability
Add-on modbus TCP output module
Integrates data and select events from devices managed by StruxureWare Data Center Expert into an existing Building Management Systems through ethernet transmission.
Surveillance add-on application
Enhance visibility of your critical assets with physical threat management to monitor and record all activity in secured areas. A centralized repository allows the user to review, search and tag surveillance events for future needs.
Web services API
Provides the ability to integrate StruxureWare Data Center Expert data and events into existing IT applications and tools capable of making web services calls.
Extendable architecture
Available node and application license keys extend the capabilities of the platform allowing it to grow to meet changing business needs.
Integrates with StruxureWare Management applications
Achieve integrated energy efficiency, predictive planning and real-time data center operations through the add-on StruxureWare Data Center Operation applications.
Protection
Remote monitoring support
Web-based service that serves as a second set of eyes into the health of a company’s physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.
Customizable user access
Define user access and viewing capabilities to individual groups. Control access to devices by administrator-defined user accounts. Additional user access can be managed by using the built-in LDAP and Active Directory Support.
Encrypted communications
128 Bit, SSL encrypted communications between client and server, as well as encrypted user IDs and passwords stored on the server to help protect your resources
Agility
Mass Configuration
Provides a comprehensive mass configuration capability, allowing users to create, save, and push configurations or specific device settings to similar APC devices with a Network Management Card.
Auto-discovery
Reduces the time needed to install and deploy physical infrastructure devices by automatically detecting manageable devices on your network.
Mass firmware update
Decrease set-up time and complexity of managed devices by simultaneously upgrading firmware for multiple APC devices.
Custom mapping
Custom backgrounds, unique user-assignable icons, and drag-and-drop device placement make it easy to identify problem devices at a glance, minimizing downtime, errors, and cost.
Private networking
Reduce IP addresses needed on the public network to manage devices, by placing them on an isolated secure network.
Availability
Centralized Alert Repository
Access historical alerts from several appliances through one central database. Sort alerts by type, date, appliance, and/or device group.
Graphical trending analysis
Access current and historic data for any device or group of devices. Plot and graph multiple data points in a logical correlation to visualize potential hazardous trends.
Reporting
Downloadable reports for ease of data collection, distribution and analysis.
Integrated data storage
StruxureWare Data Center Expert ships with internal storage for data and video collection. Additional storage can easily be made available using the built-in Network Attached Storage server support for long-term storage and archiving.
Localized user interface
Provides a localized user interface including alerts and alert descriptions in 10 local languages
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